Tag Archives: Software

ZenOSS: A Call for Better Documentation

ZenOSS is a good piece of software, but when you want to do more than obvious items, good luck finding out how to do so. Documentation is spread out among 4 or 5 papers that do not seem logical to me. And in the interface a lot of times, it gives you a freeform textfield when it only accepts certain items (i.e. Multi-Graph Data Points). No Ajax pulldown. Not even a hint listed in the documentation. So please, spend some time on your product, and if you expect to get anywhere with the commercial version, you’re going to need to make the open-source version slightly better.

And don’t expect your users to be able to travel to California for Q&A. We don’t all have jobs and extra cash that allows us to go 600 miles for this.

</rant> Thank you.

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